Help Center

Frequently asked questions and support resources.

Is PalletLocator free to use? expand_more

Yes! Asking for quotes and browsing the directory is 100% free for buyers. We monetize through premium features for suppliers and advertising.

How do I verify a supplier? expand_more

Look for the blue "Verified" badge on their profile. This means we have confirmed their business existence and contact details. We always recommend asking for references before placing large orders.

Can I sell my used pallets here? expand_more

Absolutely. Many of our suppliers also buy back cores (used pallets). You can contact local recyclers directly through our directory to arrange a pickup or sale.

My business isn't listed. How do I add it? expand_more

It's easy! Just click on "Claim Your Business" in the footer, search for your company, or create a new listing if it doesn't exist yet. Basic profiles are always free.

Still have questions?

Our support team is available Mon-Fri, 9am - 5pm EST.

Contact Support